ERROR : Web server software (WebServerX) is not supported. Sorry

By | July 9, 2013

Web server software (WebServerX) is not supported. Sorry


This is one of the errors that server administrators would usually come across after installing Moodle

The reason why  the server generates this is due to mod_security configuration.


Inorder to resolve the issue, one must edit the following file:

# vi /usr/local/apache/conf/modsec2.conf

and comment the line:

SecServerSignature "WebServerX"


#SecServerSignature "WebServerX"
Save these changes and Restart Apache Services

This should resolve the issue and Moodle would start working fine.

If you need any help in this regards, please contact our 24/7 technical support department via. Live Chat or Ticket (HelpDesk). We’d be glad to assist.

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